This week marked the 5th ANNIVERSARY of our Burton branch!
It’s hard to believe our Burton branch is 5 years old this month! In the last few years our 12th branch has gone from strength to strength and is now an established & very well respected garage in the Burton On Trent area.
Thanks to the hardwork & dedication of manager Neil and his team, ETS Burton has developed into a thriving garage with an excellent reputation, currently having over 240 Google reviews with a score of 4.9 out of 5. The team have built a solid base of loyal customers and are now very well known and relied on amongst the local community for delivering excellent customer service & honest advice.
A great team is one of the most important factors in making your experience as good as it can be when you visit one of our branches, and their knowledge, experience and approachable, friendly manner has enabled the Burton branch to flourish.
NEIL- BRANCH MANAGER
Branch manager Neil has been with the Burton team right from the very start when it opened back in 2016. He has been in the automotive industry for 15 years and has been here with us at ETS for 10, originally working at our Alfreton Road branch.
He is one of our youngest branch managers after joining us as a service technician and MOT tester for 6 years before being promoted. He says his favourite part of the job is the feeling of achievement he gets when he and his team have a productive day and their customers are happy with the experience they have had when they visit. Neil is motivated by success and absolutely loves being organised and keeping busy!
He says that he owes the success of the branch to all of their wonderful customers from Burton and the surrounding areas as they could not have got this far without the support of their loyal customer base.
CAMERON- MOT TESTER
Cameron has been with the team for 4 years after joining in August 2016. He actually saw the Burton branch being built and thought it looked amazing and knew he wanted to work there. He applied for the role and was taken on as an apprentice service technician. Cameron’s favourite thing about his role with us is the constant opportunities to develop and progress- you don’t have to stay doing the same thing: he started as an apprentice and is now a fully trained MOT tester!
CURTIS- APPRENTICE SERVICE TECHNICIAN
Apprentice Curtis joined the Burton team in October 2018. He chose to work for ETS as he was impressed with the great facilities and also the opportunities that would be available for him. He loves his role as he enjoys being hands on with his work and putting his all into whatever he has to do that day. Curtis is with the team as an apprentice and so is constantly developing his skills and expanding his knowledge.
JORDAN- ASSISTANT MANAGER
Assistant manager Jordan joined the Burton team 4 years ago. He also has always been interested in the industry and used to work on lorries. Originally, he was going to work at our Somercotes branch, but visited the Burton branch and loved it so much, he is still there 4 years later! Jordan’s favourite aspect of the role over the years is how he has developed relationships with the customers and listening to stories they tell when they visit. Since he started, this is something that he has particularly enjoyed and he loves how he has been able to develop these relationships over time and no two days are ever the same with the branch becoming so busy over the last 5 years.
TOM- TYRE TECHNICIAN
Tyre technician Tom has been with the Burton team since August 2016 (6 months after the opening) and is still with us now. He has always been interested in the automotive industry and wanted to work somewhere that he could explore the industry further and develop his skills. His favourite part of the role aside from being able to expand his knowledge and skills, he says, is the team that he works with. They all get along really well and it makes the role even better.