SERVICING

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  • Fixed Price Servicing
  • Castrol Service Network
  • Maintain Your Dealership Warranty

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SERVICING

Regular servicing is the very best way of maximising the lifespan and value of your vehicle. Our expert technicians are trained to service all makes and models of vehicle.

Our servicing offers a genuine alternative to visiting your main dealer, here’s why:

  • Servicing carried out by fully qualified technicians
  • As members of the Castrol Service network we only use the highest quality Castrol Oil
  • We only use parts that match the quality of manufacturers original equipment
  • Our high servicing standards maintain your dealership warranty
  • We provide a full report on your vehicle, stamp your service book and reset service lights

Our policy has always been to provide our customers with the highest quality service available at the best value prices. Our streamlined approach to servicing means that, unlike many of our competitors, we keep servicing simple and straightforward by only offering our customers two types of service, an interim service or a full service.

The level of service you choose depends on how long it’s been since your vehicle was last serviced and how many miles you have done since then. We generally recommend an interim service around every 6000 miles or 6 months or a full service every 12000 miles or 12 months. Many of our customers simply choose to bring their vehicle in for a Full “Annual” service every year although for some customers who do very high or very low mileage this may vary. If you’re unsure then just ask your local service advisor and we’ll advise based on your vehicle recommendations, individual usage and mileage.

Pricing: These prices include up to 7 litre of the recommended Castrol Oil, all parts, labour and VAT.

Level of Service Engine size up to 1799cc Engine size up to 2299cc Engine size over 2299cc
Interim service
£107
£127
£147
Full service
£197
£207
£247

The service we would recommend depends on when your car was last serviced and how many miles you’ve done since then. As a general rule we would recommend an interim service every 6 months or 6000 miles or a full service once a year or around every 12000 miles. For ultimate peace of mind, many of our customers opt to have a full service once a year. If you’d like some advice then give us a Call on 0345 2997955

It’s a good idea to check your service book is in the car, we usually advise you place it on the passenger front seat so our technicians can find it easily and ensure your service is recorded and service book stamped. If you are bringing your car in for a full service then we’ll need to remove your wheels and so will need your locking wheel nut key.

We like to ensure our services are completed fully and thoroughly and would advise that an interim service would take around 2 hours to complete. If your vehicle is booked it for a full service we would normally recommend you leaving it with us for at least an entire morning or afternoon. Selected branches have courtesy cars available which are complimentary for all customers. Please contact us on 0345 2997955 for more details

Selected branches do have complimentary courtesy cars available. These can be loaned to customers with a full driving license over the age of 21 years old. If you’d like to reserve the courtesy car then please contact the branch where you have your service booked. Please ensure you bring your driving license with you so we can fill out the necessary paperwork prior to you borrowing our car. Whilst there is no charge for our courtesy car, we do limit the mileage to 20 miles per day.

All the parts we used match the quality of the manufacturers original equipment parts (OE matching quality). This means they match the quality of the parts used by the vehicle manufacturer and allows us to carry out servicing that will maintain your dealership warranty.

If you choose to service your vehicle with us then your dealership warranty will be protected.

Despite what some main dealers may tell you, are not obliged to get your vehicle serviced with them during warranty periods. The EC block exemption regulation 1400/2002 which came into effect in October 2003 means that by law, if independent garages service your vehicle to main dealer specifications using original equipment “matching quality” parts, your main dealer warranty will be maintained.

Our service technicians sometimes recommend Tec-4 engine treatments whilst servicing a vehicle. Recommendation will depend on what your annual mileage is, how long it’s been since your last service and whether you’re experiencing any problems with your vehicle. Tec-4 manufacture a range of highly effective, professional grade treatments that are available in all our branches. Please ask your customer service advisor at your local branch for more details.

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