STAFF FOCUS | Ashby De La Zouch’s assistant manager Matt Lavelle
If you’ve been a customer of ours for any length of time then this face might be a familiar one, Matt Lavelle has been part of the ETS team for nearly 14 years. Matt’s current role is that of assistant manager at our Ashby-de-la-Zouch branch and, with over 28 years experience, he is one of the most experienced tyre technicians we have! He’s also our dedicated relief manager, so you could well see him behind the desk at any of our 18 branches when your local manager is off.
45 year old Matt remembers the exact date he joined the ETS team, as it was right after his honeymoon! He started working for ETS after he was made redundant and saw an advert for a job at our Alfreton Road, Derby branch. He handed his CV in to our retail director Jim Nicholls who was branch manager at the time and after a 2 day trial got the job! So off he went on Honeymoon and started as soon as he got back, and almost 14 years later he is still with us!
His favourite part of the job here at Eden Tyres & Servicing is the people, both customers and colleagues. He loves helping people get back safely on the roads and says he has always been looked after and made to feel a valued member of the team.
Matt explained the challenges he and the team have faced with COVID-19 and said that they’re having to adapt to a whole new mentality and way of working. Wearing masks in all customer facing areas, social distancing, constant use of hand sanitiser as well as cleaning all keys, doors and areas they have touched on customer vehicles has become a new routine that they have all had to get used to and over time has become second nature.
Outside of work, Matt tells us that he likes family time and lazy Sundays with a roast dinner but hates reality TV!