ABOUT US
Our History
Eden Tyres & Servicing is a family run business with a head office based in Derbyshire. We began as a single branch, opened by John Eden, back in 1981 in the Normanton area of Derby. Soon after opening, John’s twin son’s Matthew and James joined the business working initially as workshop technicians and learning the ropes before progressing to become ETS branch managers.
Since those early days there have been many changes; John retired back in 2005 leaving Matthew and James to run the business, Matthew as MD of the retail division and James responsible for setting up and looking after a very successful wholesale department. We have continued to grow and developed rapidly every year and now encompasses 16 retail branches across the Midlands along with one of the largest, independent wholesale tyre businesses in operation, delivering 1000’s of tyres across the UK every day.
Originally opening as a tyre and fast fit specialist, we have since widened our range of services and now offer all major vehicle maintenance services including Servicing, MOT’s, Diagnostics, Brakes, Air-Conditioning and repairs to name but a few.
Despite becoming a much larger enterprise, we’re still very much a family run business and have a close knit, friendly and helpful team.
Our Commitment
Here at ETS, we’re aware that looking after your vehicle can often be a headache and so are absolutely committed to making it as stress free and easy as possible. We understand that nobody looks forward to spending money on car maintenance or repairs and so aim to make visiting our branches as convenient, efficient and pleasant as possible.
We are passionate about customer service and are constantly looking for ways to enhance and improve our customer experience. Our name is now very well known within our industry for embracing change and innovation, investing in new technologies that ensure we deliver the very best service possible to all of our customers.
As members of The Motor Ombudsman Code of Conduct, we believe in offering our customers the most honest and transparent advice possible. Our commitment to keeping you safe on the roads ensures you’ll be in good hands and receive trustworthy advice at any of our branches.
Our Branches
With 16 Eden Tyres & Servicing across Derbyshire, Leicestershire, Nottinghamshire, Staffordshire and Warwickshire you’ll never be far away from one of our sites if you need help with your vehicle.
All our branches benefit from professional workshops and bright clean reception areas that are both comfortable and family friendly. Customers can take advantage of comfortable seating, TV’s, WiFi, newspapers and magazines along with free hot drinks.
Our Team
The ETS team are vital in ensuring we deliver the high level of service in all our branches. You’ll find our team to be welcoming, professional and approachable which is why so many customers continue to visit our branches year after year.
All team members continue training throughout their careers in order to develop their skills and fulfil their individual potential. As vehicle technology develops rapidly, it’s important that our technicians receive ongoing training to ensure they have the right knowledge and skills to repair and maintain all customer vehicles to the high standards we insist upon.
Our Promise
We believe in offering all our customers the highest quality service possible at great value prices. This commitment to quality means that Eden Tyres & Servicing branches offer a very real alternative to visiting a main dealership, providing the same high quality service at a fraction of a dealership price.
Aligning ourselves with market leaders such as Castrol, APEC, Exide and ensuring our servicing is carried out in accordance with manufacturer specifications means that our customers get the highest quality service available, whilst importantly maintaining your dealership warranty.
As one of the largest independent tyre retailers in the Midlands, we are in a position to give our customers the very best advice when it comes to what tyres to fit on their vehicle. We stock all major brands in a wide range of sizes, alongside OE (original equipment) tyres; you can depend on us for an unbiased, honest opinion on what tyre is most suited to your vehicle and driving habits.
Our Customers
Many of our customers have used us for years, and some since we first opened over 35 years ago. Customers regularly recommend us to both family and friends and all our branches receive fantastic feedback every week. In fact our loyal customers have become our greatest advert!
As a result of this great feedback, our high standards of workmanship and customer service we have an Excellent TrustPilot score of 9.8 out of 10 based on over 4000 customer reviews.
